Streamlining Performance Management

Overview
The client was finding the appraisal process cumbersome and wanted to automate the process starting from goals setting to evaluation of the performance and productivity of their employees. AscentHR enabled the on-demand PMS module, a functionality built into the StoHRM application, to streamline the process.
Our Client
Our client is a popular online boot camp and online certification courses learning platform, offering post-graduate programs, Master programs, and Live Training. With over 500 employees, the client is a leading provider of a suite of professional certification courses for working professionals.
“Performance management activities are now frequent, consistent, and accurate. Our managers are now equipped to provide insight, continuous feedback, and support effectively.”
Challenges
AscentHR took stock of the challenges of two companies that were struggling with data analysis issues.
- The existing PMS processes were not catering to the client’s unique and specific needs.
- The process of evaluating workforce and facilitating conversations was time consuming due to lack of automation.
- There was no workable standards in place to facilitate more frequent reviews for employees.
- Getting accurate insights into workforce was complex. This was hindering the client’s ability to develop skills and grow people effectively.
Solutions
StoHRM’s on-demand PMS module was enabled to streamline the process. Goals setting, assigning weightages, and scoring parameters were standardized, establishing transparency.
The appraisal process was configured with a provision for periodic reviews along with feedback to employees. The PMS module flexed to the client’s unique business needs and objectives.
The IDP (individual development plan) functionality complimented to identify training needs, helping the client to develop and grow their employees into strong performers.
Overall, the system automated the review process and enabled managers to set action-oriented tasks and track results easily, saving significant amount of their time and effort.
Outcomes
The outcomes from the engagement were:
- A simple yet holistic approach: Assessing performance became consistent and accurate, making it easier to recognize and reward strong performers.
- Significant savings in time: The process contributed to an improved utilization of stakeholders’ time by 35% over the conventional method.
- Engaged workforce: Configurable feature like the mid-year review integrated with feedback strengthened the R&R initiatives, motivating high-performing individuals and enabling others with an actionable IDP.
- Data and analytics: Client is now empowered to get an accurate view of their talent landscape to recognize and reward employees or to make informed talent decisions.
Conclusion
AscentHR’s PMS module made evaluating and managing employee performance easier. The module’s features such as goal setting, employee feedback, performance reviews, and employee development planning played a crucial role in streamlining the appraisal process.
The solution helped the client to align individual goals with organizational objectives, promoting continuous improvement.